Data protection declaration
We are pleased about your interest in our online shop. The protection of your privacy is very important to us. Below we provide you with detailed information on how we handle your data.
1. Access data and hosting
You can visit our websites without providing any personal information. Every time a website is accessed, the web server simply automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the access, the amount of data transferred and the requesting provider (access data) and documents the access. These access data are evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO to safeguard our legitimate interests in the correct presentation of our offer, which predominate in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit.
Hosting services by a third party
As part of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. This serves to safeguard our legitimate interests in the correct presentation of our offer, which predominate in the context of a balancing of interests. All data collected in the context of the use of this website or in the forms provided for it in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope explained here.
This service provider is located within a country of the European Union or the European Economic Area.
2. data collection and use for contract processing and when opening a customer account.
We collect personal data when you voluntarily provide it to us in the context of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data to process the contract, or to process your contact or opening a customer account and without their information you can not complete the order and / or the account opening, or send the contact. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO for contract processing and processing your requests. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.
3. data transfer
For the fulfillment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves, insofar as you create an account there. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
4. e-mail newsletter
E-mail advertising with registration for the newsletter If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis based on your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
The newsletter is sent as part of a processing on our behalf by a service provider to whom we pass on your e-mail address for this purpose.
This service provider is located within a country of the European Union or the European Economic Area.
Privacy policy when using Google reCAPTCHA
We use Google's reCaptcha service to determine whether a human or a computer is making a particular entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the terminal device used, the website you visit with us on which the captcha is embedded, the date and duration of the visit, the recognition data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks that require you to identify images. The legal basis for the described data processing is Art. 6 (1) lit. f of the General Data Protection Regulation. There is a legitimate interest on our side in this data processing to ensure the security of our website and to protect us from automated entries (attacks).
Consent text in the newsletter form
Our free newsletter informs you regularly by e-mail about new products and special promotions. The data you enter here will only be used to personalize the newsletter and will not be passed on to third parties. You can unsubscribe from the newsletter or revoke your consent at any time by sending an e-mail to verkauf@forhouse.de. Your data will be deleted within 1 month after termination of the newsletter receipt, provided that the deletion does not conflict with any legal retention obligations. By sending the data you entered, you consent to the data processing and confirm our privacy policy.
5. cookies and web analysis
In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer, which prevail in the context of a balancing of interests, in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser the next time you visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookiesSafari™: https://support.apple.com/kb/ph21411?locale=de_DEChrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnenOpera™ : http://help.opera.com/Windows/10.20/de/cookies.htmlBei not accepting cookies may limit the functionality of our website.
Use of Google (Universal) Analytics for web analysis This website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de), for website analysis. This serves to protect our legitimate interests in an optimized presentation of our offer, which prevail in the context of a balancing of interests, in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser within the scope of Google Analytics is generally not merged with other Google data. After the end of the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the U.S. and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=deAlternativ to the browser plugin, you can click this link to prevent the collection by Google Analytics on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.
6. advertising via marketing networks
Google AdWords RemarketingThrough Google Adwords, we advertise this website in Google search results as well as on third-party websites. For this purpose, the so-called remarketing cookie is set by Google when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and on the basis of the pages you visit. This serves to protect our legitimate interests in an optimal marketing of our website, which outweigh our interests in the context of a balancing of interests according to Art. 6 para. 1 p. 1 lit. f DSGVO. After the end of the purpose and the end of the use of Google AdWords Remarketing by us, the data collected in this context will be deleted.Any further data processing will only take place if you have consented to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize ads that you see on the web. In this case, if they are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to form target groups.Google AdWords Remarketing is an offer of Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.You can deactivate the remarketing cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings for this.
7. contact options and your rights
As a data subject, you have the following rights:
- pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
- pursuant to Art. 16 DSGVO, the right to request without undue delay the correction of inaccurate or completion of your personal data stored by us;
- pursuant to Art. 17 DSGVO the right to request the erasure of your personal data stored by us, unless the further processing is- necessary for the exercise of the right to freedom of expression and information;- necessary for compliance with a legal obligation;- necessary for reasons of public interest or- necessary for the establishment, exercise or defense of legal claims;
- pursuant to Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as- the accuracy of the data is disputed by you;- the processing is unlawful, but you object to its erasure;- we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or- you have objected to the processing pursuant to Art. 21 DSGVO;
- pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
- pursuant to Art. 77 DSGVO, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly via the contact details in our imprint or at datenschutz@forhouse.de.
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Right of objection
So far as we process personal data as explained above in order to protect our legitimate interests which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. Insofar as processing is carried out for other purposes, you will only have the right to object if there are grounds arising from your particular situation.After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.This does not apply if the processing is carried out for direct marketing purposes. Then we will not further process your personal data for this purpose.
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